In recent decades trade in services has increased at a faster rate than the trade in goods. Historically, services have been hard to export, since having local skilled personnel to troubleshoot was deemed essential to remaining competitive. However, COVID-19 rewrote the rulebook, and companies are increasingly using AI-driven technology to put service providers in touch with end-users across all geographic boundaries and time zones. Whether this will be a lasting game-changer remains to be seen, but signs look promising for remote working to become the new normal.
Read More:
https://www.toptal.com/insights/rise-of-remote/globalization-of-services
https://www.wto.org/english/news_e/news20_e/stat_04dec20_e.htm
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